Booking

How can I amend my booking?

If you need to make changes to your P&O Ferries booking you can do through your account. Simply log in and choose the journey you would like to amend. Read more...

Can I change the registration on my booking?

You can easily amend the vehicle registration number on your P&O Ferries booking through your online account by following a few simple steps. Read more...

Can I pre-book my meals before travel?

If you are travelling with P&O Ferries on the North Sea you can pre-book your meals either when you make your booking or later on if you prefer. Read more...

Will I get a refund if I cancel my booking?

Whether you can claim for a refund if you cancel your P&O Ferries booking depends on your ticket type, here we explain which tickets are eligible for a refund. Read more...

Where can I find my promo code?

You can find your P&O Ferries promo code on the relevant offers page for your route, or in your email if you have been sent details of the promotion directly. Read more...

I need a booking confirmation

A booking confirmation should have been sent to the email address you provided, if you have not received this you can access the details in your online account. Read more...

I forgot my password

Forgotten your P&O Ferries password? Resetting it is easy when you follow these simple steps via our website and you’ll be back into your account in no time. Read more...

I don’t know my vehicle registration – how can I book online?

Don't worry if you don't know your vehicle registration when you book your trip, just enter TBA in box and submit it through your account at a later date. Read more...

Please can I have a quote?

P&O Ferries are happy to provide you with a quote and offer a 30-minute window to hold an online quote. You'll get the best deals when booking directly too! Read more...

How can I add Club Lounge?

When booking online, Club Lounge can be added on the Extras page, after the sailing selection page. The Club Lounge is only available on our Dover - Read more...

Can I book 2 vehicles on one reservation?

Unfortunately you are not able to have two vehicles on one reservation, and this is true across all P&O Ferries routes. Read more...

What are the Season Ticket terms and conditions?

You can read full terms and conditions for our season tickets on each route here Read more...

How can I add Priority Boarding?

When booking online, Priority loading can be added on the Extras page, after the sailing selection page. Priority Boarding not showing up as an Extra? Read more...

Why is there a £5 / €6 booking fee if I book via the Contact Centre?

This fee covers our admin costs.  Read more...

Why are you using Premium rate telephone numbers?

All numbers on our website are either freephone or are standard geographic numbers. Read more...

How do I book different passenger numbers on each leg of my reservation?

Do you have a different number of passengers travelling each way on your P&O Ferries trip? No worries - just let us know when you book your tickets. Read more...

How do I book a one way trip online?

Select “Single” before you choose your route, or select “one way” in the return drop down menu…the choice is yours. Read more...

I'd like to change my email address

To change the email address linked to your account, this is simple: Log in to My AccountOn My Details section, click "edit details"On the field Read more...

Where are the terms and conditions of the promotional offers?

All of our promotional offers have a brief overview of the terms and conditions for that particular offer at the bottom of the email that is sent to you. Read more...