General Advice

How to contact us?

Our Support Centre can answer all of your P&O Ferries questions, just type your query into the box for the information you need, or find out how to contact us. Read more...

Can we travel on a passport with less than 6 months validity?

Providing that your passport is valid for your outward and return journey, you are able to travel with P&O Ferries with less than 6 months passport validity. Read more...

Where can I find my promo code?

You can find your P&O Ferries promo code on the relevant offers page for your route, or in your email if you have been sent details of the promotion directly. Read more...

Please can I have a quote?

P&O Ferries are happy to provide you with a quote and offer a 30-minute window to hold an online quote. You'll get the best deals when booking directly too! Read more...

How much tobacco & alcohol can I bring into the UK?

Please find all this information on the attached Border Force PDF. Read more...

Lost Property

If you have lost something on a P&O Ferries ship, simply call our team on the relevant phone number and they will help to reunite you with your lost property. Read more...

I‘m pregnant – can I travel?

Congratulations! On our North Sea routes women who are more than 28 weeks pregnant should consult their doctor before travelling and will be required Read more...

Travel Insurance

P&O travel insurance provides comprehensive cover for your European holidays. To answer the different needs of our travellers, we’ve created a Read more...

RAC Comprehensive Breakdown Cover

We know how important your holidays are and want you to remember them for the right reason. That’s why P&O Ferries have teamed up with the RAC Read more...

Can my baby travel with a Birth Certificate?

Unfortunately not. Your baby must have a valid Passport on the Short Sea and North Sea routes. They do not require any documentation if they are Read more...

What does P&O stand for?

Great question!  P&O stands for Peninsular and Oriental Steam Navigation Company! Read more...

Do you have any information regarding trains?

Unfortunately we do not - please check the website of your train operating company. Read more...