Your Trip

Traffic and Sailing Updates

Here we share all P&O Ferries traffic and sailing updates so you have the information you need to reach your ferry on time and have a stress-free journey. Read more...

Can we travel on a passport with less than 6 months validity?

Providing that your passport is valid for your outward and return journey, you are able to travel with P&O Ferries with less than 6 months passport validity. Read more...

Do I need my email confirmation to travel, or do I just need the reference number?

When sailing with P&O Ferries you will need to provide your email booking reference, which can also be found in your account, plus any ID required for travel. Read more...

What do I get with Club Lounge?

Upgrade to Club Lounge and travel in comfort in our exclusive area. Read more...

Lost Property

If you have lost something on a P&O Ferries ship, simply call our team on the relevant phone number and they will help to reunite you with your lost property. Read more...

Is there Duty Free onboard?

We stock a selection of best-loved brands on board, and with such great savings to be had - up to 40% on high street RRP - it’s the perfect opportunity to treat yourself or pick up a gift for your loved ones! Read more...

Day Trip Tickets Explained

If you're thinking of booking a Day Trip ticket with us then here are a few things you need to know about this ticket type. Read more...

Can I use Tesco Clubcard vouchers?

You can exchange your Clubcard vouchers for Clubcard tokens and use them for ferry travel by car on our Cairnryan to Larne and Dover to Calais routes.  Read more...

What's the difference between an eVoucher and a promotion code?

There are two main types of offer codes that we use; a promotion code OR an eVoucher code. Both get applied to your booking differently. Read more...

Do you have a mobile app I can download?

To give you complete control when dealing with your ferry bookings, P&O Ferries has created a brand new app that you can download today! Read more...

What is a long break?

In order to give the best value to you, we have three main ticket durations.   5 Day Return/Short Break - Speaks for itself, just return within 5 Read more...

Foreign Exchange

With P&O Ferries' reserve and collect service, you'll avoid a commission charge by reserving online. There's no waiting, no high-street queuing, no hassle. Read more...

I have an electric car

If you’re a friend to the environment and are looking after it by driving an electric car, please make sure you top up your supply before you leave the UK Read more...

Travel Insurance

P&O travel insurance provides comprehensive cover for your European holidays. To answer the different needs of our travellers, we’ve created a Read more...

Do you have any attraction information?

If you're looking for inspiration for your next trip Get Your Guide offers all the attraction information you could need. So Get Your Guide today! Read more...

RAC Comprehensive Breakdown Cover

We know how important your holidays are and that’s why P&O Ferries have teamed up with the RAC to provide 5 Star Comprehensive European Breakdown Cover. Read more...

Do you supply Cots on board the North Sea route?

Most customers choose to bring their own cot with them but just in case you don't we have some on board. Read more...

I‘m pregnant – can I travel?

Congratulations! On our North Sea routes women who are more than 28 weeks pregnant should consult their doctor before travelling and will be required Read more...

Will I receive tickets before I travel?

You won’t receive tickets for your P&O Ferries trip when you book with us, but you can always print off your confirmation if you’d like it for your reference. Read more...

Do we arrive at English time or Continental time?

All arrival and departure times displayed are at local times. Read more...

Am I going to have any issues outside the port when I arrive in Calais?

High profile events you may have seen in the media are few and far between.  The best way to check all travel information relating to your crossing Read more...

Do you have any sailings departing from Troon?

We are very sorry to inform you that we do not operate from the port of Troon anymore. We offer an alternative route from Cairnryan to Larne where there Read more...