01304 44 88 88
How to contact us?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
I need a booking confirmation
Find out what to do if you have not received your booking confirmation for P&O Ferries. Read more...
Is live chat available?
We are currently experiencing high volumes of calls and messages therefore to ensure we are providing the best customer service through our call centre Read more...
Can I make changes to my booking after I’ve made it?
Yes you can, you can make changes to your booking online, if you have an account with us (see below) or by contacting our friendly customer service Read more...
Do I need my email confirmation to travel, or do I just need the reference number?
All you need is the booking reference number to check-in. You do not need to print/bring your email confirmation to travel with P&O Read more...
What time is your contact centre open?
We have a small Customer Services Team available to answer the most urgent queries over the phone, and look after any problems that cannot be resolved Read more...
How do I book as a unitholder?
If you are a unitholder and cannot see unitholder prices online you can book via our customer call centre. Read more...
What is your Call Centre telephone number?
Our call centre phone numbers can be viewed below. When thinking about how to contact us it's worth searching through our Support Centre first. It' Read more...
What can I bring with me?
When you travel with us there are no baggage restrictions – it’s simply a case of how much you can fit into your vehicle. However, there Read more...
Are Guide Dogs welcome on board?
We welcome all recognised assistance dogs on board P&O Ferries ships and our staff will assist you with any extra requirements that you may have when Read more...