HELP CENTRE

01304 44 88 88

Does a funeral count as essential travel?

Yes, travelling for a funeral counts as essential travel for immediate family only. Please make your booking online. Before you travel, please read the Read more...

What's your advice regarding passengers with disabilities?

If you or someone that is travelling with you has any special assistance requirements please make this known to us at the time of booking and also Read more...

Are Guide Dogs welcome on board?

We welcome all recognised assistance dogs on board P&O Ferries ships and our staff will assist you with any extra requirements that you may have when Read more...

What can I bring with me?

When you travel with us there are no baggage restrictions – it’s simply a case of how much you can fit into your vehicle. However, there Read more...

I am a key worker can I travel on the Cairnryan to Larne route?

Yes, key workers can travel on our Cairnryan to Larne route. Please make your booking online. Before you travel, please read the latest information from Read more...

How do I update my booking if I made it through a third party?

Thank you for making a booking to travel on board P&O Ferries. If you have not booked directly with P&O Ferries you will need to go back to the Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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