We are currently experiencing high volumes of calls and messages therefore to ensure we are providing the best customer service through our call centre our live chat is currently unavailable. We are hoping to have this service back up and running again soon and apologise for an inconvenience.
To make a booking or an amendment please contact us via our Call Centre numbers shown below or book direct online using our Farefinder. Did you know, if you have an account with us you can amend your booking online?
If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the answers to all of your questions, just enter your query in to the search box at the top of the help page.
- Get the latest traffic and sailing conditions via our Twitter feed.
- For information on Covid-19 visit our Coronavirus hub page.
- Visit our Contact Us page for the best way to get in contact with us.
- For information on travel post Brexit visit our Brexit hub page.
- If you would like to make a complaint, please follow our Complaint Policy
Please use our press contact page for all media enquiries.
If you still can't find what you're looking for, or are experiencing some issues, we have a small Customer Services Team available to answer urgent queries over the phone, and look after any problems that cannot be resolved online. They can be contacted Monday-Friday 09:00-17:00 (GMT) or they can be contacted by using the buttons below. Please note that we are experiencing a high volume of customers contacting us, and apologise in advance for any delay in responding to you.
Our numbers:
UK: 01304 44 88 88
France: 03 66 74 03 25
Germany: 0621 3790 9035
Netherlands: 010 714 5464
Belgium: 02 808 50 20
Ireland: 01 686 9467