At P&O Ferries we want to ensure all passengers have a safe, comfortable and enjoyable sailing with us, particularly those who may require additional assistance. That’s why we are dedicated to ensuring we can accommodate our passenger’s needs and special requirements as best we can.

If you or someone you are travelling with has a disability, hidden disability or reduced mobility, you will need to advise us of the level of assistance that you will require for your travel when you make your booking. This will allow our teams to ensure we can accommodate your needs ahead of your journey with us, so you can have a safe and enjoyable experience.

Please contact our customer service team on 01304 44 88 88 to advise of your special assistance requirements. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance.

Should you require any further information regarding accessible travel, please visit our Accessibility hub on our website.