HELP CENTRE

0800 130 0030

What time is your contact centre open?

We have a small Customer Services Team available to answer the most urgent queries over the phone, and look after any problems that cannot be resolved Read more...

What's the difference between an eVoucher and a promotion code?

There are two main types of offer codes that we use; a promotion code OR an eVoucher code. Both get applied to your booking differently. The main Read more...

Can I turn up at the port and buy a ticket on the day?

You bet, as long as we have room. Did you know that this isn’t the cheapest way of doing it though? You’ll get our best fares if you book in Read more...

Can I arrange a special function on board?

Whatever you're celebrating or organising, thanks for thinking of P&O Ferries! If a private function room is required this can be arranged with Read more...

Why can’t I see my Unitholder prices online?

If you are a unitholder and cannot see unitholder prices online this could be due to the cost of our Saver and Standard Flexi fares on that particular sailing. Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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