While we hope that our Support Centre can answer most of your questions, we appreciate that there are times when you might need a helping hand.
- For information about traffic and sailing conditions, please click here or visit our Twitter feed,
- If you need to amend your booking, please click here for details
- Have you lost something on your journey? Please click here for lost property.
- If you would like to make a complaint, please follow our Complaint Policy
Please use our press contact page for all media enquiries.
If you still can't find what you're looking for, we have a small Customer Services Team available to answer urgent queries over the phone, and look after any problems that cannot be resolved online.
They can be contacted:
- Monday-Friday 08:00-18:00 (GMT).
- Saturday - Sunday 09:00 - 17:00 (GMT).
- or they can be contacted by using the buttons below.
Please note that we are experiencing a high volume of customers contacting us, and apologise in advance for any delay in responding to you.
Our numbers:
UK: 01304 44 88 88
France: 03 66 74 03 25
Germany: 0621 3790 9035
Netherlands: 010 714 5464
Belgium: 02 808 50 20
Ireland: 01 686 9467