HELP CENTRE

Can I speak to an advisor?

We are pleased to confirm that we now have limited phone lines open from Monday to Friday from 09:00hrs - 17:00hrs. Please call us on 01304 44 88 88, where one of our Customer Service team will be happy to help.
We can only amend or advise customers who have booked with us directly. If you have booked your tickets via a different website or agency, we would advise you to get in contact with the third party.

Please note; we are currently experiencing a high volume of email requests, therefore we apologise in advance, as there may be a delay in our response.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

All fields marked with * are required.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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