HELP CENTRE

Are there any restrictions to the services on your Rotterdam to Hull ships?

For your safety and to ensure we are following the latest regulations announced by the Dutch authorities, there are currently some restrictions in place to our on board services on our Rotterdam to Hull ships, details of which can be viewed below.

On board services

The following closures or restrictions are currently in place regarding our services onboard:

  • Gaming closed
  • Cinema closed
  • Bars closed
  • World Duty Free Shops closed for browsing - order and collect service is available.
  • Brasserie closed until 31st May 2021
  • Kitchen restaurant – open with social distancing restrictions in place. Table service for alcoholic drinks with meals only.
  • Coffee shop open - takeaway service only
  • Outside bar open - for those wishing to smoke - bar closed
  • Drivers lounge open - for take away coffee only
  • Show bar – open with social distancing restrictions in place.

 

Sale of alcohol

Alcohol may only be purchased with meals in The Kitchen restaurant when dining. No alcohol is to be consumed in any other public areas other than cabins.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

All fields marked with * are required.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

View details

Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

View details