HELP CENTRE

which services are open on the Hull to Rotterdam ships?

We offer a whole host of services on board our Hull to Rotterdam ships. Whether you are travelling for work or your family holiday, we have everything you need all in one place to keep you (and the kids!) entertained. From fine dining in The Brasserie, to snacks and live entertainment in our Show Bar, we even have a dedicated kids area and cinema. Take a look below at our services available on board or find out more by visiting our Hull to Rotterdam onboard page.

On board services

The following services are available onboard our Hull to Rotterdam route:

  • Cinema
  • World Duty Free Shops - reserve and collect service is available.
  • The Brasserie restaurant
  • Kitchen restaurant 
  • Coffee shop 
  • Outside bar 
  • Drivers lounge
  • Sky Lounge
  • Show bar
  • Kids play space
  • Video arcades
  • Kids Club (summer months only)
  • Gaming
  • Foreign Exchange

Sale of alcohol

Alcohol may only be purchased with meals in The Kitchen restaurant when dining. No alcohol is to be consumed in any other public areas other than cabins.

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.