HELP CENTRE

Taking a child abroad with partners consent.

You must get the permission of everyone with parental responsibility for a child or from a court before taking the child abroad. For all information please visit Get permission to take a child abroad - GOV.UK (www.gov.uk).

Taking a child abroad without permission is child abduction.

You automatically have parental responsibility if you’re the child’s mother, but you still need the permission of anyone else with parental responsibility before you take the child abroad.

You can take a child abroad for 28 days without getting permission if a child arrangement order says the child must live with you, unless a court order says you can’t.

 

Get permission from someone with parental responsibility

A letter from the person with parental responsibility for the child is usually enough to show you’ve got permission to take them abroad.

You might be asked for the letter at a UK or foreign border, or if there’s a dispute about taking a child abroad. The letter should include the other person’s contact details and details about the trip.

It also helps if you’ve:

  • evidence of your relationship with the child, eg a birth or adoption certificate
  • a divorce or marriage certificate, if you are a single parent but your family name is different from the child’s

Your ex-partner is taking your children without consent - Citizens Advice


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.