HELP CENTRE

Travelling with your baby on P&O Ferries

We understand that travelling with your toddler or child means that you need all the information possible prior to travel to make your journey as stress free as possible, so we've compiled as much information as we can to help you before you travel!

A passport is required for your child when travelling except on the Irish Sea where a Photo ID is required for all adults (18+) on the Dublin/Liverpool route (Photo ID can be any card with name & photo e.g. club card, library card, gym cards - including recently expired).

Meals on board for your baby

We offer free Heinz baby food to any child between 0-18 months. Our kid’s menu options are also adjusted in price accordingly.

 


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.