HELP CENTRE

Travelling With A Bicycle/Bike/Bike Rack

We can accommodate bikes, bicycles, motorcycles and motorcycles with sidecars on all our routes, with the exception of Liverpool to Dublin where foot passengers with bicycles are unable to travel. For more information on travelling with a Bicycle or Motorbike please visit our dedicated information pages:

Travelling with a Bicycle

Travelling with a Motorbike

If you are travelling with us and wish to take your bicycle with you then please be aware of the following:

  • If you are travelling with an already attached bicycle rack then there is no extra charge to your booking, however, if the rack is fitted to the roof of your vehicle and makes the vehicle more than 1.8 metres in height (with or without bicycles attached) then your vehicle will need to be booked as an over-height vehicle and this will the affect the price of your booking.
  • If the bicycle rack is on the back of the vehicle this is also acceptable and should not affect the height of the vehicle.

We looking forward to welcoming you and your bike on board!

N.B - If you're travelling with a bicycle on any of our applicable routes (this excludes Liverpool Dublin), please make sure that when booking you reduce your passengers to one per bike unless you're travelling with a tandem.

 

 

 


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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