HELP CENTRE

How do I update my booking if I made it through a third party?

Thank you for making a booking to travel on board P&O Ferries.

If you have not booked directly with P&O Ferries you will need to go back to the company that you booked with, as they hold all of your relevant booking details and can advise you correctly. 

If the agent is closed:

If you would like information about travel times etc. then we can provide this to the lead passenger named on the booking.

If you wish to amend the booking you made with the agent and the agent is closed we can do this for you but we may have to charge you directly for any difference in price/alteration fees that may be incurred.


 

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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