HELP CENTRE

I have just signed into the app - how do I add my current booking?

Great news that you've downloaded our app, we hope you are enjoying all the benefits! Any bookings you have made will automatically appear in the 'My Bookings' area of the app, when you've logged in to your account, as long as made your bookings under the same account.

We also have a great feature whereby you can add your tickets to the app for your bookings, this great feature offers you easy access to your tickets, travel updates and port directions. Simply head to the Your Trip - Your Tickets section and follow the steps to add your tickets. Now you're all set to go!


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.