I have just signed into the app - how do I add my current booking?

Great news that you've downloaded our app, we hope you are enjoying all the benefits! Any bookings you have made will automatically appear in the 'My Bookings' area of the app, when you've logged in to your account, as long as made your bookings under the same account.

We also have a great feature whereby you can add your tickets to the app for your bookings, this great feature offers you easy access to your tickets, travel updates and port directions. Simply head to the Your Trip - Your Tickets section and follow the steps to add your tickets. Now you're all set to go!

Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Take your first step to booking your next holiday by checking out our ferry timetables.

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