HELP CENTRE

I have just signed into the app - how do I add my current booking?

Great news that you've downloaded our app, we hope you are enjoying all the benefits! Any bookings you have made will automatically appear in the 'My Bookings' area of the app, when you've logged in to your account, as long as made your bookings under the same account.

We also have a great feature whereby you can add your tickets to the app for your bookings, this great feature offers you easy access to your tickets, travel updates and port directions. Simply head to the Your Trip - Your Tickets section and follow the steps to add your tickets. Now you're all set to go!

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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