HELP CENTRE

Will I receive tickets before I travel?

Rather than tickets we have booking confirmations. Your booking confirmation will be emailed to you after your booking is confirmed. Alternatively, you can access it from the account section of your website. Your booking confirmation email will include all of the details of your journey and links to useful information. 

Alternatively, you can also access your booking by downloading the P&O Ferries app from the app store, when you sign into the app your bookings will automatically be visible. 

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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