HELP CENTRE

Will I receive tickets before I travel?

Rather than tickets we have booking confirmations. Your booking confirmation will be emailed to you after your booking is confirmed. Alternatively, you can access it from the account section of your website. Your booking confirmation email will include all of the details of your journey and links to useful information. 

Alternatively, you can also access your booking by downloading the P&O Ferries app from the app store, when you sign into the app your bookings will automatically be visible. 


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.