HELP CENTRE

Will I receive tickets before I travel?

You won’t receive actual tickets from us, as all you need is your booking confirmation reference number that you should have received when you completed your booking.

You can find this information in your booking confirmation email or in your 'bookings' area of your online account and you can also add it to our mobile app too for even easier access, so be sure to download the app today!

If you wish, please feel free to print off your confirmation if you prefer to have something to refer to when you check-in.

Otherwise, you can just make a note of your booking reference and quote that at check-in - simple!

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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