HELP CENTRE

Can I use Tesco Clubcard vouchers?

Yes, you can! For more information visit our Tesco Clubcard page.

You can exchange your Clubcard vouchers for Clubcard tokens and use them for ferry travel by car on our Cairnryan to Larne and Dover to Calais routes. 

With Clubcard tokens you can choose to cover the total cost of your ferry crossing with us or just put them towards it - you can exchange your vouchers for 3 x the value in £5 multiples. For example, if you have £5 in Clubcard vouchers you can exchange these for £15 in Clubcard tokens to redeem against your crossing!

PLEASE NOTE: You can use up to the value of £105 per single leg of your journey  - so you can use up to a maximum of £210 for a return crossing. 

To make a booking email us on customer.services@poferries.com with the subject line: Tesco.


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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