HELP CENTRE

Please can I have a quote?

Yes of course! We’ve created a really quick and easy way for you to get a quote for your ferry travel to Europe and back – just fill in the Farefinder at the top of the homepage with your travel dates and journey details. To proceed, click 'next' to fill out passenger and car details, you can then navigate through the booking process to your quote page.

If you're using our Mobile App, just select a 'book now' button to get to the Farefinder.

You can choose to hold your fare for 30 minutes to give you a chance to check the details with those travelling with you. And remember, you'll always get the best price when you book directly with P&O Ferries too!

Receive a quote for your ferry travel to Europe, and start planning you 2021 holiday today!

 


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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