HELP CENTRE

How do I book a one way trip online?

You can book a one way or 'single' trip to any of our destinations simply by following the steps below:

  • Head to our Fare Finder. You can find our Fare Finder on our Homepage or via our Routes page. If visiting our routes page, simply click the 'Book a Journey' button for the route you wish to sail on.
  • Select 'One way' - a note should appear stating   Single Selected  in the top right hand corner.
  • Then proceed to enter your From and To destinations.
  • Complete the departure date and click next.
  • From here you can then add your passengers, vehicle details before selecting your journey, ticket types and add ons for your quote.

Good To Know: Our Fare Finder is accessible throughout our website and mobile app via 'Book Now' buttons.


Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.