HELP CENTRE

What are the terms and conditions of my ticket?

You can view our full terms and conditions here.

You can also view our terms and conditions for promotions and season tickets.

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

Take your first step to booking your next holiday by checking out our ferry timetables.