HELP CENTRE

Less people coming back than booked outbound?

You can book different passenger numbers on each leg of your reservation during the second stage of the booking process in our farefinder. See below for instructions on how to do this.

  • Find our farefinder on our homepage.
  • Once you have entered your journey details and dates, click next and you will be taken to the second stage of the booking process.
  • Here you are required to enter your passenger numbers.
  • Simply click the 'same each way' to deselect this.
  • You can then edit your passenger numbers for each leg of your journey in the 'departing' and 'returning' fields. 

If you are using our new Mobile App please follow the steps above.

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If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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