HELP CENTRE

What are your refund options for bookings in September?

We currently expect to be able to keep running an optimised schedule on all routes. If you're unsure about your travel plans we’ll keep the cost of your ticket as a credit if you're travelling before the 15th November 2020, until you’re ready to rebook. You can rebook and travel within 13 months of your original outward journey. Find out more here.

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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