HELP CENTRE

How do I change my name on my booking?

To amend details on your booking, including passenger names, simply log in to your account and you'll be directed to your account page, all you have to do is follow the steps below.

  • Go to My Bookings.
  • Select 'Upcoming bookings'.
  • Select the booking you wish to amend and click 'amend'.
  • You can then amend details on your booking.

If you checked out as a guest, and do not have an account with us, you can amend your booking via clicking the email button below and requesting a booking amend via email.

Please note: If you amend any names on your booking, you must ensure the same names are displayed on the passports at the time of travel.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.