How can I add Priority Boarding?

Priority Boarding can be added to your journey during the booking process. To begin your booking fill out your journey, passenger and vehicle details and then proceed to select your sailing. Once you have chosen your sailing, you will be taken to our 'Add-ons' page, this is where you can add any extras such as Priority Boarding to your booking. Simply click the 'Add' button underneath the required Add On.

Priority Boarding not showing up as an Extra? It’s probably not available for your vehicle type or it could be fully booked for your chosen sailing.

If you’ve already booked and have an account with us, you can add Priority Boarding to your booking under My Account:

  • Log in to your Account
  • Go to My Bookings
  • Select Upcoming Journeys
  • Select the crossing you want to add Priority to and select Amend or Cancel

If you are having issues adding Priority Boarding to your booking, please call our friendly customer care team who will be able to assist you, via the call button below.



Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.