HELP CENTRE

Where can I find my promo code?

You can find your P&O Ferries promo code on the relevant offers page for your route, or in your email, if you have been sent details of the promotion directly.

USING A PROMO CODE:

To use the promo code, simply add it to the promo code box at the bottom of the Farefinder once you have entered your travel dates and passenger information. This will then be applied when you go through to the next stage of the booking process.

Sometimes, depending on where you have clicked through from on the website, the promo code may already be populated for you in the relevant promo code box, so you won't even have to enter it!

USING AN E VOUCHER CODE:

If you have an e-Voucher you will be asked to add this at the payment stage, please do not enter this in the promo code box as it will not work. 

Make a note of the e-voucher code you wish to use, select all your travel details in the Farefinder and follow the steps to make your booking. Once you reach the payment stage you will see the e-voucher box where you should enter the e-voucher code.

To ensure that you don't miss out on our best deals, sign up to receive our latest offers by email here.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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