HELP CENTRE

If I am towing a trailer or caravan, will I need a separate green card for the trailer?

Yes, some EEA and EU countries require a separate Green Card as proof of insurance for your trailer, including caravans. To get two green cards you will need to contact your insurance provider: one for the towing vehicle, and one for the trailer. We recommend requesting these from your insurance provider 6 weeks before travel.

You must carry a physical copy of your green card when driving abroad. Electronic versions of green cards are not acceptable.

You need to register some commercial and non-commercial trailers before towing them to or through most EU and EEA countries. Find out more about trailer registration.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 19:00 Monday to Friday, and 09:00 and 17:00 on weekends.