HELP CENTRE

Will it take longer at border control after Brexit?

All the information you need to help you prepare for travel after 1st January 2021 can be found here.

When you arrive at EU border control after the 1st January 2021, British citizens may have too:

  • show a return or onward ticket

  • show you have enough money for your stay

  • use separate lanes from EU, EEA and Swiss citizens when queueing

You will need to declare cash of £10,000 or more (or the equivalent in another currency) if you take it between the UK and any other country.

There are some restrictions in place, on the ability to transport some food items into Europe from the UK. Find out more here.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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