HELP CENTRE

How can I travel with my pet after Brexit?

All the information you need to help you prepare for travel with your pet after 1st January 2021 can be found on the UK government site.

The guidance below applies to people travelling between the EU, Great Britain and *Northern Ireland with their pet cats, ferrets or dogs, including assistance dogs.

From the 1st January 2021, Your pet must be microchipped and you will need to visit your vet it least 21 days prior to travel for a rabies vaccination. There are different requirements for pets entering Great Britain from certain third countries, such as a rabies blood test.

Dogs must be treated against tapeworm 24-120 hours before arrival, if you are travelling to a tapeworm free country.

No more than 10 days before your departure date you will need to visit your vet for an animal health certificate. This certificate can be used for onward travel within the EU for 4 months, including re-entry into Great Britain

*The new pet passport scheme will be applied for travel to Northern Ireland from the 1st October 2021.

Further information can be found on our pet page.


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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