HELP CENTRE

How much duty free can I take into France?

You can still purchase the same products, as you could prior to the UK leaving the EU. Duty free tobacco and alcohol is now available to purchase if you are travelling to an EU destination.

See below for Duty Free allowances, when travelling to an EU country from Great Britain.

  • 200 cigarettes or 100 cigarillos or 50 cigars or 250g of tobacco.
  • 4 litres of still wine.
  • 1 litre of spirits or strong liqueurs over 22% volume or 2 litres of fortified wine, sparkling wine or other liqueurs that are less than 22% volume.
  • 16 litres of beer.

Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.