COVID-19
What are the current travel restrictions?
Find all the latest Coronavirus travel updates regarding travel restrictions, entry requirements and testing. Read more...
Do I need to take a covid test to travel?
From 4am, Monday 19th July, the government will no longer recommend against travel to amber list countries. Fully vaccinated passengers returning to Read more...
What are the refund/exchange policies in light of the current situation?
Updated 29/06/2021 If you're unsure about your travel plans for any reason, rest assured, we’ll keep the cost of your ticket as a credit voucher Read more...
What Covid-19 testing do I need to have to travel to the Netherlands?
As the UK are classified as a very high-risk country by the Dutch Government, therefore travellers from the UK are currently not permitted entry in Read more...
Can I amend my travel dates?
To give you greater flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID 19), our customers will be able to amend their Read more...
If I have had my Coronavirus (Covid19) vaccines can I travel to France?
Latest update 19th June 2021: New measures will apply to travellers from the UK to France Requirements for unvaccinated passengers: Arrivals from Read more...
Coronavirus
If you have any queries relating to Coronavirus please refer to our COVID-19 FAQ’s listed on our Coronavirus information page. Where can I find Read more...
How do I redeem my credit note?
For any one who has received an e-voucher ('Credit Voucher') in their online Wallet can redeem their credit online If you haven't Read more...
What service changes are currently being made to the Hull to Rotterdam route?
Hull to Rotterdam We currently expect to be able to keep running a full schedule. Before you travel, please read the latest information from the Read more...
What are the red, amber and green list rules for travel?
Find out about the red, amber and green list rules for entering England. Read more...