COVID-19
What are the current travel restrictions?
Dover / Calais An optimised schedule is in place for accompanied freight and essential passenger travel Foot Passenger travel suspended until Read more...
What are the refund/exchange policies in light of the current situation?
Updated 05/01/2021 Where passenger services are cancelled due to border/route closures all ticket types will be eligible for a refund. The current UK Read more...
How do I redeem my credit note?
How To Redeem Your Credit Note You can redeem your credit note, by completing a form on our website. Travel must be completed by 31st December 2021. How Read more...
What are your refund options for bookings in January/February
Updated 05/01/2021 Where passenger services are cancelled due to border/route closures all ticket types will be eligible for a refund. The Read more...
Do I need to take a covid test to travel?
The requirements for each P&O ferries destination can be found below: England: Coronavirus (COVID-19): testing for people travelling to Read more...
Can I amend my travel dates?
To give you greater flexibility and peace of mind during the uncertainty caused by Coronavirus (COVID 19), our customers will be able to amend their Read more...
What service changes are currently being made to the Hull to Rotterdam route?
Hull to Rotterdam We currently expect to be able to keep running a full schedule. Before you travel, please read the latest information from the Read more...
Does a funeral count as essential travel?
Yes, travelling for a funeral counts as essential travel for immediate family only. Please make your booking online. Before you travel, please read the Read more...
What are you doing on board in light of Coronavirus?
Before you travel, please read the latest information from the government on travelling during the Covid-19 pandemic. All hand sanitiser stations are Read more...
Will I need to carry a copy of the locator form?
UK Yes, you will need to complete a Passenger Health Locator form when travelling to the UK. You can submit the form any time in the 48 Read more...