HELP CENTRE

How safe is it to travel with P&O Ferries? I am due to travel in the near future, will you still be sailing?

Notwithstanding the current uncertainty, we are confident that our services will keep running. For service information by route, please visit our service update page or keep up to date via our twitter feed.

We’re doing everything we can to minimise the risks by intensifying the cleaning protocols on board our ships, switching from air conditioning to 100 per cent fresh air and working closely with Public Health England and maritime experts at the World Health Organisation (WHO) to follow best practices on COVID-19. Before you travel, please read the latest information from the government on travelling during the Covid-19 pandemic, in addition to this the official World Health Organisation advice can also be found here.

OUR SAFETY PLEDGE: At P&O Ferries, our customers are the most important part of our business.

This is why, during these unprecedented times, we want you to know what we are doing to make your journey as enjoyable as possible.

We are committed to delivering the highest standards of health and safety throughout all of our operations, so you can continue to enjoy exceptional service in a safe environment. We have reduced passenger numbers on all our sailings, making it easy to enjoy the freedom and space onboard whilst observing social distancing. We have trained all of our staff to adhere to COVID-19 protocols, and will provide local government advice and any health declarations you will need for your journey.

For more information on our customer charter and the steps we are taking to help keep you safe, download a copy of our customer charter here or visit our dedicated page.

From all of us at P&O Ferries, we wish you a safe journey.

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P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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