How safe is it to travel with P&O Ferries? I am due to travel in the near future, will you still be sailing?

Our services are now all sailing to a full optimised schedule. For service information by route, please visit our service update page or keep up to date via our twitter feed.

We’re doing everything we can to minimise the risks by intensifying the cleaning protocols on board our ships, switching from air conditioning to 100 per cent fresh air and working closely with Public Health England and maritime experts at the World Health Organisation (WHO) to follow best practices on COVID-19. 

Before you travel, please read the latest information from the government on travelling during the Covid-19 pandemic, in addition to this the official World Health Organisation advice can also be found here.

OUR SAFETY PLEDGE: At P&O Ferries, our customers are the most important part of our business.

This is why, during these unprecedented times, we want you to know what we are doing to make your journey as enjoyable as possible.

We are committed to delivering the highest standards of health and safety throughout all of our operations, so you can continue to enjoy exceptional service in a safe environment. We have reduced passenger numbers on all our sailings, making it easy to enjoy the freedom and space onboard whilst observing social distancing. We have trained all of our staff to adhere to COVID-19 protocols, and will provide local government advice and any health declarations you will need for your journey.

For more information on our customer charter and the steps we are taking to help keep you safe, download a copy of our customer charter here or visit our dedicated page.

From all of us at P&O Ferries, we wish you a safe journey.

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.