HELP CENTRE

Where can I find additional guidance on Covid-19 (Coronavirus)?

For additional guidance, please see WHO's Q&A on Coronavirus (or check for similar in your respective home countries):

The UK: https://www.gov.uk/travel-abroad

France: https://www.gouvernement.fr/info-coronavirus

The Netherlands: https://www.rivm.nl/coronavirus/covid-19/vragen-antwoorden

Germany: https://www.bundesgesundheitsministerium.de/coronavirus.html

Ireland: https://www.gov.ie/en/publication/472f64-covid-19-coronavirus-guidance-and-advice/

Belgium: https://www.info-coronavirus.be/nl/faqs/


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 08:00 and 20:00 Monday to Friday, and 09:00 and 17:00 on weekends.