HELP CENTRE

What are the current travel restrictions?

Dover / Calais
An optimised schedule is in place for accompanied freight and essential passenger travel
Foot Passenger travel suspended until further notice
Changes to the schedule may be made at short notice, to reflect demand


Dover to Calais:  If you are in the United Kingdom, you can only enter France if your journey meets one of the criteria for exceptions, listed on the exempted international travel certificate available here in English and in French. All passengers aged 11 and over will be required to present proof of a negative COVID-19 PCR test at border control.

Only PCR tests taken within 72 hours of travel will be accepted. Rapid/Antigen/Lateral Flow tests are no longer be accepted (except for freight drivers).

Customers arriving from the UK will also need to self-isolate for 7 days when they arrive in France, and then take a second PCR test following the end of the self-isolation period.,

Details of these measures will be specified and updated on this page:https://uk.ambafrance.org/COVID-19-new-rules-for-travel-to-France-and-the-UK

From 8 March 2021, those travelling outside of the UK from England must complete a travel declaration form prior to their departure to confirm that they are legally allowed to travel abroad from England. Find out more here.

 

Calais to Dover: 

Essential information to enter the UK

The United Kingdom is taking steps to help stop the spread of COVID-19. The UK is now in a full national lockdown. Everyone must stay at home unless they are travelling for any of the reasons listed on the government website. Please see the the following link for all the information on the current situation in the UK: https://www.gov.uk/guidance/national-lockdown-stay-at-home

From 15 February, the rules for self-isolating, quarantining and testing are changing:

You cannot currently enter the UK if you’ve been in or through a country on the banned travel list (sometimes known as the ‘red list’) in the last 10 days, unless you’re British, Irish or you have the right to live in the UK. Travel on P&O Ferries for anyone who has been in or through a country on the banned travel 'red list' will not be permitted.

Travel from France is not on the banned list and we are continuing to run our passenger services for all essential travel reasons but you'll need to:

  • complete a passenger locator form
  • provide proof of a negative coronavirus test (PCR taken in the 72 hours prior to travel) (Tests required for all passengers aged 11 and above, hauliers exempt)
  • On arrival you will need to self-isolate at home for 10 days and book a mandatory 2 COVID-19 test package via the gov.uk portal. All international arrivals must book a travel test package – this costs £210. You must take a COVID-19 test on or before day 2 for variant surveillance and a test on or after day 8 to check that you do not have COVID-19.

    Use the booking portal to book your travel test package (this is administered by CTM)

    If you’re experiencing any difficulty booking through the booking portal, please phone +44 (0)1274 726424.

Find out more about what you’ll need to do before you leave for the UK because of coronavirus.

Your passport or identity card will be checked when you arrive at a UK port or airport to make sure you’re allowed to come into the country. It should be valid for the whole of your stay.

You may also need a visa to come into or travel through the UK, depending on your nationality.

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

It is a legal requirement that you wear a face covering on public transport in the UK.

Please check criteria for essential travel using the links below: 

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
Tougher border controls to protect public health - GOV.UK (www.gov.uk)
UK passenger locator form

Latest French Travel advice: France travel advice

Larne / Cairnryan
An optimised schedule is in place for all freight and essential passenger travel - there is no requirement for Covid-19 testing on this route
Changes to the schedule may be made at short notice, to reflect demand

Please check criteria for essential travel using the links below: 

Northern Ireland restrictions: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-guidance-what-restrictions-mean-you
Scotland lockdown: Scotland in lockdown - gov.scot (www.gov.scot)

Hull / Rotterdam
All services operating to published schedule

Hull to Rotterdam:  Travel for emergency reasons/repatriation only (freight exempt). The list of permitted reasons can be found on the Dutch Government website (listed under "My situation is different (my trip falls under an exemption category").

 Freight traffic is exempt from the travel ban.

The Dutch Government currently require all international travellers aged 13 and above travelling by ferry for emergency reasons, to be in possession of a negative PCR COVID-19 test result, taken within 72 hours of arrival into the Netherlands and a completed test declaration.

People travelling to the Netherlands from the United Kingdom must also provide proof that they have additionally tested negative for coronavirus using a rapid (Antigen/lateral; Flow) test within the 4 hours directly before departure (boarding).

More information on these requirements can be found here. There are some limited exemptions to this requirement, listed on Dutch Government’s website.

We are happy to announce that we have worked with the relevant organisations to be able to offer the rapid antigen tests at the port of Hull. Testing will be carried out in Terminal 1. Tests are charged at £29 per person, payable at the Port.

Rotterdam to Hull: Travel to the UK remains available for all passenger services for essential reasons. The Government will require proof of a negative COVID-19 test in order to enter England from abroad : Coronavirus (COVID-19): testing for people travelling to England - GOV.UK (www.gov.uk)
(Tests required for all passengers aged 11 and above, hauliers exempt)

 

Tests will also be required for all international arrivals on day 2 and day 8 of a 10 day mandatory quarantine: How to quarantine when you arrive in England - GOV.UK (www.gov.uk)

From 15 February until further notice, arrivals who have been in a ‘red list’ country at any point in the 10 days before their arrival will not be permitted to arrive through international rail or ferry routes.

Please check criteria for essential travel using the links below: 

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
Tougher border controls to protect public health - GOV.UK (www.gov.uk)
Latest Netherlands Government advice: Netherlands travel advice
https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad

Liverpool / Dublin
All services operating to published schedule for all freight and essential passenger travel

Liverpool to Dublin: A
ll passengers aged 7 and over arriving into Ireland are required to have evidence (email, text or document) of a negative result from a pre-departure COVID-19 PCR test taken up to 72 hours prior to their arrival in Ireland. 
All international arrivals must quarantine at the address specified on their passenger locator form. This now includes international passengers arriving via Northern Ireland.

Passengers are required to present evidence of a negative result at point of boarding and will be denied boarding if they cannot produce such evidence.  Passengers may be subject to prosecution, resulting in fines of up to €2,500, six months in prison or both, if they arrive in Ireland without evidence of a negative result from a PCR Covid-19 test or a valid exemption.  Immigration officers will be checking passengers on arrival to Ireland.

All such travellers, whether they have symptoms or not, are asked to phone any GP or GP out-of-hours service to arrange for a COVID-19 test, which should be done as soon as possible after 5 days post-arrival. This test will be free of charge if arranged through GPs. Please check the Irish College of General Practitioners website for a list of GPs with phone contact information, or the HSE website for your local GP out of hours service.

The period of quarantine may end if the person receives a negative/not detected result from the second test taken after day 5 (unless arriving from Brazil or South Africa)
Further information in relation to this requirement along with the associated public health advice can be found here: https://www.gov.ie/en/publication/b4020-travelling-to-ireland-during-the-covid-19-pandemic/   

Dublin to Liverpool: Travel to the UK from Ireland (as part of the common travel area) is currently unaffected (but under review) and remains available for all essential passenger services without the need for a Covid-19 test (Information correct as of 12th Feb)

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
Tougher border controls to protect public health - GOV.UK (www.gov.uk)
Dublin restrictions at Level 5: gov.ie - Resilience and Recovery 2020-2021: Plan for Living with COVID-19 (www.gov.ie) 

https://www.gov.ie/en/publication/b4020-travelling-to-ireland-during-the-covid-19-pandemic/

Hull to Zeebrugge: Operating freight only 
Zeebrugge to Hull: Operating freight only 
Hull - Zeebrugge Freight Route | P&O Freight

For guidance on how to change your booking for any of our routes as a result of these changes please see: Credit Note Future Travel | Covid-19 | P&O Ferries

This advice is being kept under constant review; and where passenger services are cancelled due to border/route closures all ticket types will be eligible for a refund.

At P&O Ferries, we have teamed up with Screen4 LTD to offer our passengers pre-travel Covid-19 PCR* self-tests. Costing £95, this test is ideal for those travelling to a country which requires a negative coronavirus test result on arrival, and you’ll have your results within 24-48 hours of the lab receiving your sample.

Please note that if you’re travelling as a family or group, each individual will need to have their own negative test result. For more information and to order a pre-travel Covid-19 test for £95, please visit our dedicated page on Screen4’s website. Or, order a pre-travel coronavirus PCR test https://www.poferries.com/en/coronavirus/pre-travel-covid-19-testing

The full UK Government approved list of private test providers (both PCR & Lateral Flow/Antigen) can be found here: https://www.gov.uk/government/publications/list-of-private-providers-of-coronavirus-testing/list-of-private-providers-of-coronavirus-testing 

NHS Tests will not be accepted in any port and can only be used for people presenting genuine symptoms of Covid-19

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P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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