HELP CENTRE

What are the current travel restrictions?

31/03/2022: France entry requirements updated.

From the 31st March 2022, sworn statements have been dropped for both vaccinated and non vaccinated passengers. For fully vaccinated passengers, only a proof of vaccination is needed to travel. Travellers from the UK aged 12 years and over who are not fully vaccinated need only to provide a negative PCR test result taken within 72 hours or an antigen test result taken within 48 hours pre-departure. Find out more about all the new entry requirements for France by visiting our Travel Restrictions for France page.
 
23/03/22: Netherlands update
From 23 March all travellers from the UK to the Netherlands will not require a negative pre-departure test for travel to the Netherlands, regardless of their vaccination status. Travellers who are not vaccinated and who do not meet requirements of an EU entry ban exemption category, are still not allowed to enter the Netherlands from the UK.

17/03/2022: England entry requirements updated.

Passengers will no longer need to take a test regardless of vaccination centre, and will no longer need to fill in a Passenger Locator Form. For more information view the gov.uk site or the Essential Information for the UK

Route Information

Dover / Calais
An optimised schedule is in place for accompanied freight and passenger travel with reduced facilities onboard.
Foot Passenger travel suspended until further notice.
Changes to the schedule may be made at short notice, to reflect demand.

Dover to Calais: 

From the 14th of February 2022, the below travel restrictions will be in place.

Vaccinated Passengers:

From 12 February 2022, fully vaccinated (see ‘Vaccination status’ below) travellers from the UK no longer need to present a negative PCR or antigen test result before travel.

Fully vaccinated travellers aged 12 and over must continue to provide:

  • Proof of vaccination. Further details on what counts as being fully vaccinated can be found below
  • sworn statement (déclaration sur l’honneur) self-certifying you’re not suffering from COVID-19 symptoms and haven’t been in contact with confirmed cases in the 14 days prior to travel.

Further information can be found on the French government’s website (in French) and the French Embassy in the UK’s website (in English).

Unvaccinated Passengers:

From 12 February 2022, travellers from the UK to France who are not fully vaccinated no longer need to self-isolate on arrival. Travellers who are not fully vaccinated need to provide:

  • A completed international travel certificate to prove the reason for essential travel. This can be found on the French government’s website (in English). In exceptional circumstances, the French Consulate in London may be able to assist with travel for a compelling reason not listed as an ‘essential reason for travel’
  • A negative PCR test result taken within 72 hours or an antigen test result taken within 48 hours pre-departure if aged 12 years and over.
  • sworn statement (déclaration sur l’honneur) self-certifying you’re not suffering from COVID-19 symptoms and haven’t been in contact with confirmed cases in the 14 days prior to travel.

You may also be required to take a test on arrival. If you produce a positive test result on arrival, you will be required to self-isolate according to the rules in France, which can be found on the French government website.

Further information can be found on the French government’s website (in French) and the French Embassy in the UK’s website (in English).

For more information, you can also view the latest entry requirements here.

Minors:

The same measures applied to vaccinated adults are applied to any minors (17 and under) who are travelling with them, whether vaccinated or not. Therefore, if an unvaccinated child arrives in France with a vaccinated adult, they may follow the rules of entry for those who are fully vaccinated. Unvaccinated minors (aged 12 – 17) accompanied by unvaccinated adults or unaccompanied unvaccinated minors are subject to the same travel regulations as unvaccinated adults (PCR/antigen test less within 24 hours pre-departure, essential reason for travel, ‘sworn statement’, digital platform registration and self-isolation on arrival).

Children under 12 are exempt from all COVID-19 travel restrictions, but must still complete a ‘sworn statement’. Further guidance can be found on the French government’s website, and the French Embassy in the UK’s website.

Calais to Dover: 

Please refer to the Essential Travel Information noted above for current entry requirements into England or visit our Essential Travel Information page for full details.

Latest French Travel advice: France travel advice 

 

Larne / Cairnryan
A full schedule is in place for all travel - there is no requirement for Covid-19 testing on this route
Changes to the schedule may be made at short notice, to reflect demand

Please check criteria for essential travel using the links below: 

 

Hull / Rotterdam
All services operating to published schedule.

Before you travel, check the ‘Entry requirements’ section for the Netherlands’ current entry restrictions and requirements. These have been subject to change with little warning. 

Fully vaccinated UK nationals who can provide acceptable proof of vaccination, which includes the NHS COVID Pass, are allowed to enter the Netherlands.

Testing Requirements 

All travellers from the UK to the Netherlands will not require a negative pre-departure test for travel to the Netherlands, regardless of their vaccination status.


Travellers who are not vaccinated and who do not meet requirements of an EU entry ban exemption category, are still not allowed to enter the Netherlands from the UK

 

Restrictions in the Netherlands.

For more information on these restrictions and how they will affect your travels, please visit the Dutch government website.

As of 25 February 2022 face masks are only mandatory in public transport settings, on aircraft and at airports. For more information about where a mask is compulsory, see the Dutch government website.

 

Rotterdam to Hull: 

Please refer to the Essential Travel Information noted above for current entry requirements into England or visit our Essential Travel Information page for full details.

Find out more about what you’ll need to do before you leave for the UK because of coronavirus.

Latest Netherlands Government advice: Netherlands travel advice
https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad

You can get the latest updates on holidays, tourism and travelling in the Netherlands from the Dutch government website here.

 

Liverpool / Dublin
All services operating to published schedule for all freight and essential passenger travel

 

Liverpool to Dublin: 

From 6th January 2022, passengers travelling to Ireland with: an accepted proof of vaccination, or proof of recovery from COVID-19 in the prior 6 months do not have to show an additional pre-departure COVID-19 test result. Passengers without proof of vaccination, or proof of recovery from COVID-19 in the prior 6 months, must show evidence of a negative ('not detected') RT-PCR test result taken within 72 hours prior to arriving in Ireland.

See below for more details or visit the Ireland government website.

Vaccinated 
Vaccinated travellers who have proof of vaccination or recovery from COVID-19 may show either:

  • proof of vaccination or recovery.

  • passenger locator form. 

Unvaccinated
Travellers who do not have a Digital COVID Certificate based on vaccination or recovery have to:

  • show a negative PCR test, taken no more than 72 hours before arrival in Ireland. 

There are specific exemptions to the requirements above. Find out more here.
Further information can be found here: https://www.gov.ie/en/publication/77952-government-advice-on-international-travel/#passengers-arriving-into-ireland-from-outside-eueea-eu-iceland-lichtenstein-and-norway

 

Additional Testing

Passengers arriving from Great Britain are advised to undertake daily antigen tests for 5 consecutive days, beginning with the day of arrival (and to self-isolate immediately and seek a PCR test if they develop symptoms or have a positive antigen test).

Dublin to Liverpool: 

You do not need to take a COVID-19 test or quarantine on arrival in England if you are travelling within the UK, Ireland, the Channel Islands and the Isle of Man, (the Common Travel Area), and you have not been outside of the Common Travel Area in the previous 10 days.

 

Additional Advice

For guidance on how to change your booking for any of our routes as a result of these changes please see: Credit Note Future Travel

This advice is being kept under constant review; and where passenger services are cancelled due to border/route closures all ticket types will be eligible for a refund.

The full UK Government approved list of private test providers (both PCR & Lateral Flow/Antigen) can be found here: https://www.gov.uk/government/publications/list-of-private-providers-of-coronavirus-testing/list-of-private-providers-of-coronavirus-testing 

Please note: NHS Tests will not be accepted in any port and can only be used for people presenting genuine symptoms of Covid-19.


Our phone lines are currently very busy

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate. Our Help Centre also provides information regarding travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.