HELP CENTRE

What are the current travel restrictions?

Dover / Calais
An optimised schedule is in place for accompanied freight and essential passenger travel
Foot Passenger travel suspended until further notice
Changes to the schedule may be made at short notice, to reflect demand

Dover to Calais:  All passengers aged 11 and over including freight will be required to present proof of a negative COVID-19 PCR test at border control.

Only PCR tests taken within 72 hours of travel will be accepted. Rapid/Antigen/Lateral Flow tests are no longer be accepted (except for freight drivers).

Customers arriving from the UK will also need to self-isolate for 7 days when they arrive in France, and then take a second PCR test following the end of the self-isolation period.,

Details of these measures will be specified and updated on this page:https://uk.ambafrance.org/COVID-19-new-rules-for-travel-to-France-and-the-UK

Calais to Dover: The Government requires proof of a negative COVID-19 test in order to enter England from abroad : Coronavirus (COVID-19): testing for people travelling to England - GOV.UK (www.gov.uk)
(Tests required for all passengers aged 11 and above, hauliers exempt)

Please do not come to the Port other than for your booked sailing time, and please do not travel to the Port if you do not have proof of a negative test taken within 72 hours.

Please check criteria for essential travel using the links below: 

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
UK passenger locator form
Latest French Travel advice: France travel advice

Larne / Cairnryan
An optimised schedule is in place for all freight and essential passenger travel - there is no requirement for Covid-19 testing on this route
Changes to the schedule may be made at short notice, to reflect demand

Please check criteria for essential travel using the links below: 

Northern Ireland restrictions: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-guidance-what-restrictions-mean-you
Scotland lockdown: Scotland in lockdown - gov.scot (www.gov.scot)

Hull / Rotterdam
All services operating to published schedule for all freight and essential passenger travel

Hull to Rotterdam:  Travel for essential reasons only. The Dutch Government currently require all international travellers aged 13 and above travelling by ferry, to be in possession of a negative PCR COVID-19 test result, taken within 72 hours of arrival into the Netherlands and a completed test declaration.

People travelling to the Netherlands from the United Kingdom must also provide proof that they have additionally tested negative for coronavirus using a rapid (Antigen/lateral; Flow) test within the 4 hours directly before departure (boarding).

More information on these requirements can be found here. There are some limited exemptions to this requirement, listed on Dutch Government’s website.

We are happy to announce that we have worked with the relevant organisations to be able to offer the rapid antigen tests to both our freight drivers and essential key workers travelling from the port of Hull. Testing will be carried out at Hull terminal 1. As this is still a developing situation these rapid tests will be available free of charge for the first 7 days of the requirement and can be arranged on arrival at the port. We will keep you updated with further details about the test centre as soon as they become available.

LATEST UPDATE - TRAVEL BAN FROM 23/01 00:01

From Saturday 23 January 00:01 (CET) a travel ban will be in effect for all passenger flights and passenger ferries from the United Kingdom. This means that no passengers will be allowed to travel to the Netherlands, apart from exceptional circumstances such as travel for medical reasons. Prior to 23 January, the above entry requirements including testing and self-isolation apply. Freight traffic is exempt from the travel ban.

Rotterdam to Hull: Travel to the UK remains available for all passenger services for essential reasons. The Government will require proof of a negative COVID-19 test in order to enter England from abroad : Coronavirus (COVID-19): testing for people travelling to England - GOV.UK (www.gov.uk)
(Tests required for all passengers aged 11 and above, hauliers exempt)

Please check criteria for essential travel using the links below: 

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
Latest Netherlands Government advice: Netherlands travel advice
https://www.government.nl/topics/coronavirus-covid-19/visiting-the-netherlands-from-abroad

Liverpool / Dublin
All services operating to published schedule for all freight and essential passenger travel

Liverpool to Dublin: 
With effect from Saturday 16 January 2021, all passengers aged 7 and over arriving into Ireland are required to have evidence (email, text or document) of a negative result from a pre-departure COVID-19 PCR test taken up to 72 hours prior to their arrival in Ireland. 

Passengers are required to present evidence of a negative result at point of boarding and will be denied boarding if they cannot produce such evidence.  Passengers may be subject to prosecution, resulting in fines of up to €2,500, six months in prison or both, if they arrive in Ireland without evidence of a negative result from a PCR Covid-19 test or a valid exemption.  Immigration officers will be checking passengers on arrival to Ireland.

All such travellers, whether they have symptoms or not, are asked to phone any GP or GP out-of-hours service to arrange for a COVID-19 test, which should be done as soon as possible after 5 days post-arrival. This test will be free of charge if arranged through GPs. Please check the Irish College of General Practitioners website for a list of GPs with phone contact information, or the HSE website for your local GP out of hours service.

Arrivals from Great Britain will continue to require a negative/not detected PCR test AND must continue to isolate for 14 days, even if they take a second test after arrival. (This does not apply when arriving from Northern Ireland)

Further information in relation to this requirement along with the associated public health advice can be found here: https://www.gov.ie/en/publication/b4020-travelling-to-ireland-during-the-covid-19-pandemic/   

Dublin to Liverpool: Travel to the UK from Ireland (as part of the common travel area) is unaffected and remains available for all essential passenger services without the need for a Covid-19 test.

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
Dublin restrictions at Level 5: gov.ie - Resilience and Recovery 2020-2021: Plan for Living with COVID-19 (www.gov.ie) 

Hull / Zeebrugge 

Passenger services on this route are now closed

Hull to Zeebrugge: Operating freight only 
Zeebrugge to Hull: Operating freight only 
Hull - Zeebrugge Freight Route | P&O Freight

For guidance on how to change your booking for any of our routes as a result of these changes please see: Credit Note Future Travel | Covid-19 | P&O Ferries

This advice is being kept under constant review; and where passenger services are cancelled due to border/route closures all ticket types will be eligible for a refund.

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P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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