HELP CENTRE

Will I need to quarantine/self-isolate upon arrival to United Kingdom?

You will need to self-isolate if you have visited or made a transit stop in a country or territory that is not on the travel corridor list in the 14 days prior to your arrival into England. This applies to UK residents and visitors to the UK.

You may not have to self-isolate when you enter the UK, if you are travelling from one of the countries or territories listed. That is because these countries and territories are either:

  • covered by the travel corridor exemption
  • within the common travel area - Ireland, the Channel Islands, the Isle of Man
  • British overseas territories

This applies to all travel to England, by train, ferry, coach, air or any other route.

You must also show proof of a completed passenger locator form at the UK border.

You must also show proof of a negative Covid-19 test  (from 04:00 on 15th January): Mandatory COVID-19 testing introduced to bolster border measures - GOV.UK (www.gov.uk) 
(Tests required for all passengers aged 11 and above, hauliers exempt)

Please do not come to the Port other than for your booked sailing time, and please do not travel to the Port if you do not have proof of a negative test taken within 72 hours.

Please check criteria for essential travel using the links below: 

UK Lockdown: National lockdown: Stay at Home - GOV.UK (www.gov.uk)
UK passenger locator form
Latest French Travel advice: France travel advice

For further information and to check the rules for other areas of the UK, please visit the government website where all details can be found on quarantine and self isolation rules.

Essential information to enter the UK

The United Kingdom is taking steps to help stop the spread of COVID-19.

1) To protect your health and others’, everyone must complete an online passenger locator form before arrival in the United Kingdom.

2) You may be required to self-isolate for 10 days on arrival. Check the exempt countries list immediately before you travel as this list can change at short notice.

3) It is a legal requirement that you wear a face covering on public transport in the UK.

4) If you are required to self-isolate, you may be able to shorten the self-isolation period by opting into a test to release scheme, depending on which part of the UK you are in. For further information and a list of providers please visit www.gov.uk/guidance/coronavirus-covid-19-test-to-release-for-international-travel.

Failure to comply with the above measures is a criminal offence and you could be fined. Please visit www.gov.uk/uk-border-control for detailed public health advice and requirements for entering the UK.

 

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

All fields marked with * are required.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

View details

Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

View details