HELP CENTRE

Will I need to carry a copy of the locator form?

UK

Yes, you will need to complete a Passenger Health Locator form when travelling to the UK. When you arrive in the UK, you will be asked to show the form you have completed. You can download a copy of the locator form to print out or save on your mobile device. 

Please note: We have been advised that ferry passengers should input 'N/A' in to the 'Ferry Number' field on the passenger locator form.

Belgium

If you plan to travel to Belgium to stay for more than 48 hours, or return to Belgium after a stay of more than 48 hours abroad, you must complete a passenger locator form. This form will be a legal requirement for all travellers from 1 August, for more information visit the Foreign Office website

Ireland

Arriving passengers to Ireland are required to complete a Public Health Passenger Locator Form (PLF). The Passenger Locator Form and further information is available from www.gov.ie. This applies to all passengers, regardless of country of citizenship (i.e. including Irish citizens). The information on the Passenger Locator Form may be used for the purpose of contact tracing in case you, or another person you have been in contact with, becomes symptomatic for COVID-19. All passengers arriving to Ireland from non-Green listed countries (Travel Advice) are expected to restrict their movements for 14 days on entry into the State (Restricted Movement). The information provided on the Passenger Locator Form will be used for the purpose of contacting you during the 14 days following your arrival in Ireland to verify that you are staying where you said you would. The public health measures that apply to all of the population in Ireland, will also apply to all arriving passengers, and can be found on www.gov.ie.

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

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