Do I need to wear a mask on the ferry

Updated February 15th 2022

The legal requirement to wear a face covering in England no longer applies. However, the government suggests that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with people you do not normally meet.

  • A face covering is a covering of any type which covers your nose and mouth.
  • It is important to wash or sanitise your hands before and after touching your face covering.
  • For further information on face coverings please visit the government advice site.

Travel updates for all our routes can be found on our Coronavirus hub page.

Face masks are mandatory in all enclosed public spaces. The use of face masks is mandatory in some city centres. Please check local guidance for more information. Across France, masks are still compulsory in large gatherings, queues, markets and stadiums.

Wearing masks on public transport is compulsory for all users aged 11 and over, with fines for those who are not compliant. Masks are also compulsory in taxis and private hire vehicles without a plexiglass screen.

Netherlands update 05/11/21

From 6th November 2021, wearing a face mask in indoor public spaces will be compulsory in the Netherlands. People aged 13 and over must wear a face mask in all indoor public spaces. This includes in shops, on public transport, and in educational institutions. You are also advised to wear a face mask in outdoor spaces where it is difficult to stay 1.5 metres apart.

Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.


If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
CT17 9TJ


Please send any questions or comments to: or submit an enquiry.


Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.