HELP CENTRE

What are the red, amber and green list rules for travel?

Last updated: 9th August 2021

The UK government are currently using a traffic light system for international travel. This traffic light system puts countries onto red, amber, and green lists depending on a number of COVID-19 related factors:

  • How much of the country’s population has been vaccinated
  • The country’s rate of infection
  • Whether the country has any ‘variants of concern’
  • If the country has access to reliable data allowing them to identify new variants

What you will need to do depends on where you will have been in the 10 days prior to your arrival and your vaccination status.

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days prior to direct departure to England.

Before departure check the list of red, amber, and green countries, as the list can change regularly.

 

Red list passengers

1. Book a managed quarantine package

2. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port of entry and quarantine in a government approved hotel for 10 days.

 

Amber list passengers

1. Book tests for day 2 and 8

2. Complete a passenger locator form

3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)
15

If you are arriving from an Amber country, and have been fully vaccinated through an approved vaccination programme, at least 14 days before your arrival in England, you must:

1. Book a test for day 2

2. Complete a Passenger Locator Form

 

Green list passengers

1. Book a test for day 2

2. Complete a passenger locator form

 

In addition to the above, regardless of which list your country appears on, you must still continue to fill out a passenger locator form and take a pre-departure Covid-19 test (taken within 72 hours of departure) prior to your arrival into the UK - unless exempt.

You must follow these rules even if you have been vaccinated. Find out what list the country you’re travelling from is on and what you need to do.

Please note: NHS Tests will not be accepted for travel.

For more detailed information, including which countries are rated as red, amber or green for Coronavirus (COVID-19) and the rules you must follow to enter England, visit the gov.uk site here.

You can also find information relating to testing and travel to France, Ireland and the Netherlands on our Travel Light System For Travel page and our Coronavirus hub pages.


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

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