HELP CENTRE

Eating & drinking

Am I allowed to take food into the EU with me?

Following Brexit, travellers are not allowed to take any meat, milk, or products containing these ingredients into EU countries with them. There are Read more...

I’m travelling on the North Sea route, can I bring my own food with me?

We pride ourselves on offering lots of choice on our North Sea route; bars, cafes, our fantastic Brasserie à la carte restaurant and our buffet- Read more...

What time are the on board restaurants open?

*Please note: The Brasserie will be closed until 30th April 2021* Please check our Brasserie pages for current opening times before sailing: Read more...

How much does food cost?

We have a selection of restaurants and coffee shops onboard our ships that cater for all budgets. See below for an overview including links to our Read more...

My child is still very young. Do we pay full price for their food?

We hope that you and your family will all enjoy your eating and drinking experience on board with P&O Ferries. We have Childrens menus available in Read more...

Where can I buy coffee on board?

We have our coffee shop serving Starbucks® on board the ship that offers a great selection of hot and cold drinks, including; Lattes, Espressos, Read more...

What is the difference between the Brasserie and the Food Court/Kitchen?

The Food Court is available on our Short Sea and Irish Sea routes (excluding Liverpool-Dublin) and is all about hearty, traditional family favourites such Read more...

Do you cater for special dietary requirements on board?

Although it's not possible for us to cater to every single special dietary requirement of all of our passengers, our Food and Beverage Managers Read more...

We’re celebrating a special occasion on board, can we bring our own cake?

Congratulations! Please speak to the ship staff about this once on board and arrangements can be made with the chef and restaurant staff. Read more...

Are any of your on board food and drink products ethically sourced?

Starbucks Coffee - Fairtrade certified. Also, they are well known for their ethical and responsible sourcing and trading policies. Starbucks Tea – Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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