HELP CENTRE

Eating & drinking

Do you have a mobile app I can download?

We sure do and we think you'll enjoy it! Featuring a whole range of handy functions and useful information, our app will tell you everything you need Read more...

What time are the on board restaurants open?

The Brasserie is open throughout the day from early morning until late evening (with the exception of low season months). Please check our Brasserie Read more...

How much does food cost?

We have our Food Court that offers a full range of family favourites from our heartly cooked breakfasts to traditional fish and chips. See our prices from Read more...

I’m travelling on the North Sea route, can I bring my own food with me?

We pride ourselves on offering lots of choice on our North Sea route; bars, cafes, our fantastic Brasserie à la carte restaurant and our buffet- Read more...

My child is still very young. Do we pay full price for their food?

We hope that you and your family will all enjoy your eating and drinking experience on board with P&O Ferries. We have Childrens menus available in Read more...

How do I book your dine and sail offer?

Our Dine & Sail package gives you the chance to experience our great on board facilities from just £39pp as a foot Read more...

Where can I buy coffee on board?

We have our coffee shop serving Starbucks® on board the ship that offers a superior selection of hot and cold drinks, including Lattes, Espressos, Read more...

Are any of your on board food and drink products ethically sourced?

Starbucks Coffee - Fairtrade certified. Also, they are well known for their ethical and responsible sourcing and trading policies. Starbucks Tea – Read more...

What is the difference between the Brasserie and the Food Court/Kitchen?

The Food Court is available on our Short Sea and Irish Sea routes (excluding Liverpool-Dublin) and is all about hearty, traditional family favourites such Read more...

Are there options suitable for children in The Brasserie?

The Brasserie on our North Sea route offers specially selected children’s sized meal options and they have their own menu too! Please visit our Read more...

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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