HELP CENTRE

I have allergies, do you have information on board?

We have a food allergy policy in place and offer full information about all of the food on board our ships. Our restaurant staff are trained to help and advise you with any food related queries you may have. We have food allergy notices displayed at the entrances to the food areas and where practical, near the food itself. 

Please ask a memeber of our staff on board for full information on Allergens.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.