HELP CENTRE

What food is available on board?

Dover to Calais

Our newly refurbished self-service Club Lounges on our Dover to Calais route now include an all-inclusive offer! Offering a selection of hot and cold dishes, snacks and a wide range of beverages. With uninterrupted sea views, your own space to relax in and free WiFi, you can enjoy a relaxing bite to eat away from the crowds.

Our Coffee shop is open and offers a range of hot and cold snacks and beverages, including sandwiches, toasties, hot breakfast rolls, salads and cakes.

Hot meals can be purchased in our Routemasters lounge at current.

 

North Sea - Hull to Rotterdam

The alternative to this on our North Sea routes is The Kitchen. You’ll be spoilt for choice with the wide range of flavours this restaurant offers from around the world. Your waiter will take your drinks order at your table and let you know about the Chef’s Specials and Soup of the Day. Then you’re free to help yourself to all the tasty meals on offer. 

Whatever the occasion, make your journey special with a fine dining experience at The Brasserie on our North Sea route. Relax with a glass of chilled white or a luscious red wine, and take in the sea view from our comfortable dining room, as our waiters serve you a delicious meal. Our Brasserie à la carte menu offers something for all tastes and appetites, so if you’re after a light bite or a three course dinner, The Brasserie is the perfect way to start your journey in style. We also offer a Brasserie kids menu.

*Please note: The Brasserie will be closed until 31st December 2021 due to Covid-19 restrictions*
 

Irish Sea

The Food Court is available on our Irish Sea routes (excluding Liverpool-Dublin) and is all about hearty, traditional family favourites such as fish & chips or a delicious curry and also includes snacks, sandwiches and other chilled options. 


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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