HELP CENTRE

Do you cater for special dietary requirements on board?

Although it's not possible for us to cater to every single special dietary requirement of all of our passengers, our Food and Beverage Managers onboard are happy to assist and advise of the contents of the meals and, if possible, cater specifically for the customer.

This is at their discretion and is subject to various factors including the availability of products onboard at the time, but please do speak to staff and they will do their utmost to assist you.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.