How do I amend my booking?
You can amend your booking online if you have an account with us. For account users: To log into your account click the sign in link at the top of Read more...
How to contact us?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
Traffic and sailing updates
We do our utmost to ensure that our sailings are on time and to schedule, so that you do not experience delays to your travels, however, sometimes Read more...
Will I get a refund if I cancel my booking?
Updated 20/12/2021 For all future bookings, you can rest assured that we are waiving all amendment fees for 2022 travel (up to 30th December 2022), Read more...
Why am I unable to process my booking online?
We're so sorry that you are experiencing issues booking with us online. These simple steps can sometimes help you to rectify the issue: Check that you Read more...
Can I make changes to my booking after I’ve made it?
Yes you can, you can make changes to your booking online, if you have an account with us (see below) or by contacting our friendly customer service Read more...
I need a booking confirmation
Find out what to do if you have not received your booking confirmation for P&O Ferries. Read more...
Is live chat available?
We are currently experiencing high volumes of calls and messages therefore to ensure we are providing the best customer service through our call centre Read more...
How do I change my name on my booking?
To amend details on your booking, including passenger names, simply log in to your account and you'll be directed to your account page, all you have Read more...
Lost Property
We're sorry to hear that you lost something on one of our ships. So that we can reunite you with your item, please give our team a call on the Read more...