HELP CENTRE

How do I get to the port of Liverpool?

Liverpool Terminal Directions
Gladstone Branch
Dock No 3
North Quay
Bootle
Merseyside
L20 1BG

By Car
The Liverpool Terminal is situated at Gladstone Dock, Liverpool Freeport (not Birkenhead).  Go through the Freeport police security entrance and take the first left.  The Terminal is about one mile along on the right-hand side.  Take a right and follow signs past the front of the terminal buildings to the passenger check-in.

From Liverpool City Centre follow A565 towards Bootle.  Take sign for Liverpool Freeport, Bootle.  From other areas, use M57 or M58 and follow signs All Docks on A5036.  Continue on A5036 for about 2 miles until roundabout (incorporating a flyover) and follow signs for Crosby/Liverpool Freeport.

Directions from M57
At the end of the motorway follow signs for Docks/Seaforth.
Pass through 8 sets of traffic lights (approx 3 miles).
At the first roundabout take the 3rd exit.
At the second roundabout take the 2nd exit underneath the flyover.
Use the far left-hand lane for entrance to Liverpool Freeport.
Go through the Freeport entrance and take the first left.
Pass P&O weighbridge on the left; the terminal is the 2nd turning on the right.

Directions from M62
At the end of motorway keep in right-hand lanes and bear right onto A5058.
Follow signs for Bootle/Docks (approx 6 miles).
Turn right at the traffic lights onto A565.
Follow signs for Gladstone.
Keep in the left-hand lane for entrance to Liverpool Freeport.
Go through the Freeport entrance and take the first left.
Pass P&O weighbridge on the left; the terminal is the 2nd turning on the right.
Directions from Albert Dock (5.1 miles, 12 minutes)

Head northeast on Gower St towards Salthouse Quay.
Turn left onto Wapping/A5036.
Continue to follow A5036.
Slight left onto Great Howard St/A565.  
Continue to follow A565.
Turn left onto Strand Road.
Turn right onto Regent Road.
At the roundabout, take the 3rd exit.
Turn left; the destination will be on the left.
YouTube

Customers can search for "directions to P&O Ferries terminal Liverpool" on YouTube to access videos showing 3 virtual journeys to the terminal in Liverpool.

Route A: from Junction 26 M6 via M58 and A5036 to Seaforth roundabout (4:43)

Route B: from Junction 6 M62 via M57 and A5036 to Seaforth roundabout (5:29)

Route C: from Royal Liver Building / Atlantic Towers via A565 to Seaforth roundabout (3:07)

Click on the route to view each file.  Windows Media Player (or similar software) is required to play them.

By Rail
The nearest rail stations are the Liverpool City Centre stations including Liverpool Lime Street, Moorfields, Central and James Street.  All of which are a short taxi ride from Gladstone Dock.

By Bus
Local buses depart from a variety of terminals:

Queen Square (for City Centre, Pier Head and Chester services)
Paradise Street Bus Station (southbound and a few northbound services)
St Thomas Street (eastbound and cross-river)

You’ll find everything you need on our port page.


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Friday.

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