If your online payment is not going through, please check the below:
- That you have you correctly entered your payment/credit card details.
- Please also ensure that your P&O account address and country are the same as the address and country to which the card that you are paying with is registered to.
- We accept Visa debit and credit cards, Mastercard and American Express - please ensure you are using the correct method of payment.
If your details have been entered correctly and your card has been declined, please contact your bank first.
If you're still experiencing issues, please click 'Contact' below for the best way to contact us and we'll happily assist you.