HELP CENTRE

My bank account has been charged but I have received a booking error email, why?

We are sorry to hear you are experiencing problems with your booking. Unfortunately if you've received this type of error confirmation your booking is not guaranteed as something has gone wrong when you tried to make payment for your booking. We apologise for any inconvenience caused.

Please contact our customer service team by clicking the below contact us button, and the team will happily assist you with this.

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P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

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Service information

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