HELP CENTRE

My email address is not recognised

If your email address is not being recognised when you are trying to log in to your account, double-check that you are using the same one as you registered with and that there are no minor spelling mistakes.

If you're still experiencing issues when trying to log in, please contact us by clicking on the email button below and one of our team will be happy to help.

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Our friendly team are on hand to answer any questions you may have or to help you with your booking.

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

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Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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