General advice
How to contact us?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
What is your Call Centre telephone number?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
What are the current travel restrictions?
Find all the latest Coronavirus travel updates regarding travel restrictions, entry requirements and testing. Read more...
What are the refund/exchange policies in light of the current situation?
Updated 29/06/2021 If you're unsure about your travel plans for any reason, rest assured, we’ll keep the cost of your ticket as a credit voucher Read more...
Coronavirus
If you have any queries relating to Coronavirus please refer to our COVID-19 FAQ’s listed on our Coronavirus information page. Where can I find Read more...
I need a booking confirmation
A booking confirmation should have been sent to your email address, after you had completed your booking and checked out. We apologise if Read more...
What time can we board?
After customs and security checks, the last check-in times prior to departure time are as follows, we have also included the boarding times where Read more...
Can I change the registration on my booking?
You can amend your car details online in the 'My Account' section, details on how to do this are shown below. Click 'Sign in' at Read more...
How do I book as a foot passenger
*please note our foot passenger services are currently suspended on our Dover to Calais route* To book a journey as a foot passenger, follow the Read more...
Please can I have a quote?
Find out how to receive a quote for your ferry travel to Europe, and start planning your 2021 holiday today with P&O Ferries! Read more...