General advice
What is your Call Centre telephone number?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
How to contact us?
When thinking about how to contact us it's worth searching through our Support Centre first. It's specifically designed so that you can find the Read more...
What are the current travel restrictions?
Find all the latest Coronavirus travel updates regarding travel restrictions, entry requirements and testing. Read more...
What time can we board?
After customs and security checks, the last check-in times prior to departure time are as follows, we have also included the boarding times where Read more...
Essential information to enter the UK
Essential information to enter England from overseas Fill in your passenger locator form up to 48 hours before arrival. You must declare all countries you Read more...
What are the refund/exchange policies in light of the current situation?
Updated 29/06/2021 If you're unsure about your travel plans for any reason, rest assured, we’ll keep the cost of your ticket as a credit voucher Read more...
How do I book as a foot passenger
*please note our foot passenger services are suspended until the 5th October on our Dover to Calais route* To book a journey as a foot passenger, Read more...
Will it take longer at border control after Brexit?
Brexit border checks All the information you need to help you prepare for travel can be found here. When you arrive at EU border control after Read more...
Can I change the registration on my booking?
You can amend your car details online in the 'My Account' section, details on how to do this are shown below. Click 'Sign in' at Read more...
Please can I have a quote?
Find out how to receive a quote for your ferry travel to Europe, and start planning your 2021 holiday today with P&O Ferries! Read more...