HELP CENTRE

What facilities are there on board the ships?

Whether you’re travelling to France, the Netherlands, Belgium, or Ireland, you’ll be delighted with the range of onboard facilities on offer when you sail with us. With fantastic restaurants to choose from, entertainment options to enjoy, and plenty of space to relax and unwind across all of our routes, you’ll be spoilt for choice when it comes to deciding how to spend your time on board.

In addition to having plenty to do on board, those travelling on our overnight routes will also be treated to a comfortable cabin. Our cabins include all that you need for a good night’s sleep, so you can wake up in your chosen destination feeling refreshed and ready for adventure.

Find out more about the facilities on board our ships via the route links below.

Dover to Calais

Hull to Rotterdam

Cairnryan to Larne

Liverpool to Dublin


Our phone lines are currently very busy

Due to the recent UK and EU government announcements regarding changes to COVID-19 travel restrictions, we are currently dealing with an unprecedented number of calls to our contact centre team.

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above to find the latest travel requirements, entry rules and testing information needed prior to your departure.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. If your query relates to travel in more than 7 days time, please try contacting us again closer to your travel date. We’re working hard to assist those with immediate travel requirements. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on 01304 44 88 88 between 09:00 and 17:00 Monday to Sunday.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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