HELP CENTRE

What time can we board?

After customs and security checks, the last check-in times prior to departure time are as follows, we have also included the boarding times where applicable for your reference: 

Dover to Calais

  • Check-in closes 60 mins prior to departure for foot passengers or those travelling with pets.
  • Check-in closes 45 mins prior to departure for vehicles.

Hull to Rotterdam/Zeebrugge

  • Check-in closes 90 mins prior to departure for all.
  • Embarkation starts from 4pm onwards when travelling out of Hull. Except for those checking in on Themed Mini Cruises.

Cairnryan to Larne

  • Check-in closes 30 mins prior to departure for vehicles.
  • Check-in closes 45 mins prior to departure for foot passengers and pets.
  • Check-in closes 60 mins prior to departure for passengers in need of special assistance and firearms.
  • Boarding commences 30 mins before departure. 

Dublin to Liverpool

  • Check-in closes 60 mins prior to departure for vehicles, foot passengers and those in need of special assistance.
  • Check-in closes 90 mins prior to depature time for Firearms.
  • Boarding commences 60 mins before departure.

Contact us

Our friendly team are on hand to answer any questions you may have or to help you with your booking.

Contact form

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Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: customer.services@poferries.com or submit an enquiry.

Service information

For the latest information on your sailing please visit our sailing update page.

Travel information

Check out our travel information pages for the latest information on arriving at the port, travelling with us and planning your ferry crossing.

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Timetables

Take your first step to booking your next holiday by checking out our ferry timetables.

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