HELP CENTRE

What time can we board the ship?

Boarding times vary per route and are subject to operations on the day. As an approximate guide please see below.

Dover to Calais - boarding time is dependant on operational services on the day.

Hull to Rotterdam - boarding commences from 16:00 onwards.

Cairnryan to Larne - boarding commences 30 minutes before departure time.

Please ensure you are familiar with our check in closure times to avoid missing your sailing and allow plenty of time to travel to the port and clear security checks prior to check in. If you are looking for our check in times for each route, please click here.


Get in touch

We kindly ask that in order to gain answers to your travel queries quicker, please first consider using our Help Centre above or to find the latest sailing updates please visit our Twitter account @POferriesupdate.

If you wish to speak to an advisor regarding your booking, any amendments or cancellations you can contact us via the methods below. We thank you for your co-operation and patience at this busy time.

Post

If you do prefer to contact us in writing, our postal adress is:

P&O Ferries
Channel House
Channel View Road
Dover
CT17 9TJ
UNITED KINGDOM

Email

Please send any questions or comments to: help@poferries.com or submit an enquiry.

Phone

Contact our call centre on: 01304 44 88 88.

Opening times:

Monday - Friday - 08:00 - 18:00

Saturday - Sunday - 09:00 - 17:00.